This Data Protection and Privacy Notice ("Notice") covers information that CHUHE Technology Corporation Ltd., and its subsidiaries and affiliates (collectively "CHUHE", "we", "us", "our") collect, use, share, and store, including personal information (i.e. information that can be used to personally identify you by itself or when combined with other information).
This Notice covers information collected and processed by CHUHE when you use our Products and Services, including our smart home devices, cloud service, Mobile App, Sites, and Subscription Services, as defined in our Terms of Services (collectively "Services"). It describes how we collect, use, share and secure the personal information you provide. It also describes your choices regarding use, access and correction of your personal information.
By using CHUHE products, including CHUHE web and Mobile Apps and cloud services, you give CHUHE permission to collect, process, and store data as described in this Data Protection and Privacy Notice. Your information, including personal data, may be transferred to the United States and processed and stored there. Your information, including personal data, may also be transferred and processed in other countries where CHUHE operates. These countries may not have privacy laws similar to or as comprehensive as the laws where you reside and/or are a citizen. By using CHUHE Services, or by accessing its Site, you explicitly consent to this transferring, processing, and storage of your information, including personal data.
As part of delivering our service to you, your information, including personal data, may be transferred and shared with third parties, including our affiliates. By using CHUHE products, you give CHUHE permission to share your data with these third parties.
When does CHUHE collect and process information?
CHUHE collects information when you use our Services and when you access our Site. We also collect information when you provide it to us.
What information does collect and/or process from customers who use its Sites?
The information we collect may include:
What personal information does Zmodo collect and/or process from customers who use its products and services?
We may collect the following information, including personal information while you are using CHUHE Products and Services:
What information does CHUHE collect from its Mobile Apps?
When you download and use our Services, we automatically collect information on the type of device you use, operating system version and system and performance information.
We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
We may collect your location-based information for the purpose of allowing you to share your location while using the Moments function and to provide you with updated weather. We will only share this information with our mapping provider for the sole purpose of providing you this service. You may opt-out of location-based services at any time by editing the setting at the device level or by emailing us at firstname.lastname@example.org.
We may use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
How does CHUHE use the information it collects?
CHUHE uses your information in several ways:
Where does CHUHE store the information that it collects?
Your personal information may be collected, processed and stored by CHUHE and its affiliates in the United States and other countries. Zmodo's servers are all located in the United States, but your data may be transferred to other countries. The privacy protections and legal requirements in some of these countries may not be the same as those in your country. If you are a customer located in countries other than the United States, including the European Union or European Economic Area, by using CHUHE products, applications, and/or services you agree to the transfer of your personal data to the United States and other countries where CHUHE and its affiliates operate.
Can I access the data that CHUHE collects?
You have the right to access some information on your account page in order to view and where applicable, update your information (Please note that we may keep a copy of the prior version for our records). You may have further rights depending on your location.
Are children allowed to use CHUHE Products?
CHUHE products are marketed to and intended to be used by adults. Children under the age of 18 require consent from a parent or guardian to use CHUHE products. Children under the age of 18 may only use CHUHE Services with the permission and involvement of a parent or guardian. We do not knowingly collect information from children under the age of 18 without the express consent of the child's parent or guardian.
Can I limit the data that CHUHE collects?
You have several options to limit the data that CHUHE collects.
Does CHUHE share the data it collects with any third parties?
Disclosures within the CHUHE Group
CHUHE may also disclose your personal data to other companies within the CHUHE group.
Disclosures to Third Parties
CHUHE may also disclose your data to third parties, including affiliates and service providers, as a part of delivering service to you. These third parties are restricted from sharing your information without our permission.
We may also share data with third parties in the following situations:
Does CHUHE transmit the data it collects to other countries?
As part of delivering service to you, CHUHE and its affiliates may transfer your data between countries. The privacy protections and legal requirements in some of these countries may not be the same as those in your country. If you are a customer located in countries other than the United States, including the European Union or European Economic Area, by using CHUHE products, applications, and/or services you agree to the transfer of your personal data to the United States and other countries where CHUHE and its affiliates operate.
How does CHUHE protect my personal data?
We are committed to ensuring that your Personal Data is kept and stored securely, and we maintain reasonable physical, technical and organizational measures and procedures to safeguard and secure the information we collect through our products, services and our Sites.
This has been done with a view to preventing unauthorized or unlawful processing of your Personal Data and accidental, unauthorized or unlawful access, use, processing, copying, alteration, transfer, loss or destruction of, or damage to your Personal Data.
We protect the security of your Personal Data by:
However, these measures do not release you from the responsibility of taking appropriate steps to keep your Personal Data safe and secure, in particular by avoiding obvious user ID's or passwords, by changing your password regularly, and by ensuring that you do not disclose your password(s) or grant any other person access to your user account and your Personal Data. We also cannot guarantee that your Personal Data is secure when submitted or otherwise communicated through insecure means.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
We also take reasonable efforts to obtain the agreement of our affiliates and third-party service providers to take steps to protect the confidentiality, security, and integrity of personal data we share with them.
Does CHUHE collect information on Site users automatically?
Yes. CHUHE and our third-party partners may collect and analyze data collected through automatic means, including cookies and other techniques, including tracking pixels, when you use our Sites. Cookies save you time and allow us to understand how our Sites is used so that we can improve the sites and enhance your experience. Information on your browsing behavior, including browser type, domains, IP address, referring/exit pages, how you navigate and use our site, the timing, frequency and pattern of your service use, and how you interact with links may be collected. CHUHE also gathers demographic information about our user base as a whole. We also use persistent cookies which remain in your browser and allow us to recognize you when you return to our Site, which provides convenience to you and helps us improve our Sites.
CHUHE also collects information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within CHUHE sites. On sites that you enter with a user ID, we may connect this information with your identity to determine your potential interests in our products and services. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site to analyze trends in the aggregate and administer the site. We do not link this information to your identity.
Please be aware that most browsers accept cookies automatically.
Can I control what information is collected?
Your browser may contain settings which allow you to control to some extent whether cookies are accepted. CHUHE has no control over the settings your browser offers. If you choose to block cookies on CHUHE Sites, your experience may be affected, and some portions of the Sites may not work for you.
Please note that CHUHE does not control the privacy or information collecting practices of third party links (such as Facebook and Twitter buttons) on our site. These parties may collect information on you if you click their links. Your interactions with these third parties will be controlled by their privacy policies and settings.
The terms of this Privacy Notice will govern the use of any information collected while it is in effect. CHUHE reserves the right to change this Privacy Notice at any time, without prior notice to you, and any changes will become effective immediately upon posting. Your continued use of CHUHE products, services, or Sites after the posting of any of these changes will constitute acceptance of, and agreement to be bound by, those changes. Please review this Privacy Notice periodically for changes.
Reviewing Your Personal Information
Upon request CHUHE Technology will provide you with information about whether we hold any of your personal information.
In some cases, you can review, correct, request deletion of personal information provided through our Sites by going to the page on which you provided the information. In all cases, you can make a request to review and correct your personal information collected via our Services by contacting us. We may take steps to verify your identity before providing you access to your personal information. You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number, or email address. We will respond to your request within a reasonable timeframe.
Note that we need to retain certain records for legal or internal business reasons and that some of your information may remain on backup systems, in compliance with applicable law. We will retain your personal information for as long as necessary to provide you with the Sites and applications you are eligible to use with your CHUHE ID, or as needed to comply with our legal obligations, may need to retain your personal information in order to continue providing a service or enforce our agreements.
This section only applies to the personal data of those to whom the General Data Protection Regulation applies.
Who is the controller of your personal data?
A data controller is the entity that directs the processing of your data and is chiefly responsible for the data. Generally, CHUHE will be the controller of data collected pursuant to this Notice.
Is your data transferred to other countries?
As part of delivering service to you, CHUHE and its affiliates may transfer your data between countries. The privacy protections and legal requirements in some of these countries may not be the same as those in your country. These transfers occur between CHUHE entities and our service providers.
By using our Site and/or Services, you are explicitly consenting to this transfer of your information, including personal data. We may also use appropriate safeguards, namely contractual protections for the transfer of Personal Information to third parties, such as the European Commission’s Standard Contractual Clauses, where appropriate.
Please note that any information you publish publicly on our Sites or services may be accessed globally.
Where does CHUHE store the data it collects?
CHUHE uses servers located in the United States of America. By using CHUHE Services, you agree to having your data stored transferred to, processed and stored in the United States of America.
Why does CHUHE collect and process data?
CHUHE relies on the following legal bases to collect, process, transfer, and store your personal data:
What rights do I have?
The following rights are available under the General Data Protection Regulation. Please read the relevant laws and guidance from the applicable regulatory authorities for further information on these rights.
In addition to the above-mentioned rights, if we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.
You also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.
How can I exercise my rights?
If you would like to exercise any of yours rights under an applicable law, please contact us at CHUHE Technology Corporation Ltd., 1401 Interstate Dr., Champaign, IL, 61822, Attn: Privacy Office, or submit an email to email@example.com. In order to protect your identity and the security of your personal data, CHUHE reserves the right to take reasonable steps to verify your identity before acting on any requests. CHUHE also reserves the right to charge a reasonable amount for requests.
If you have questions regarding this statement or our handling of your personal information, please contact us at CHUHE Technology Corporation Ltd., 1401 Interstate Dr., Champaign, IL, 61822, Attn: Privacy Office, or submit an email to firstname.lastname@example.org. We will promptly address your concern and strive to reach a satisfactory resolution.
This Privacy Notice was last updated on January 29, 2019